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Getting started with your sales strategy

    Your idea becomes a business once you have those first customers and cash flow. It sounds simple, but in reality there are many complexities to defining how you will draw in customers, retain their loyalty and continue producing profit. In this session you can get to grips with the essential early decisions needed to set out how much it will cost to deliver your products and services, how to determine what price to charge and how to keep people coming back for more. And importantly, we will discuss how you can do all of this with heart and the social impact front and centre.

    You will hear from the 2020 winner of The Small Awards’ Bricks and Clicks category, MODO Creative who have experimented and evolved an impressive multi-channel sales strategy.

    MODO Creative also focus on the idea that a money-making business can also be community-forging and impactful. They will discuss how you might consider independent makers, designers and services to pass on sales further down the supply chain and keep them retained within the small business community.

    Karen Campbell from The Small Awards will be on hand to outline some tips and best practice as well as moderating the interview.

    Though you may be starting small at the beginning, join us to learn about some clever ways to cultivate a winning customer experience for your walk-in and online audience.

Speakers

Karen Campbell

Small Business Saturday

Emma and Andrew Tucker

Founders of MODO Creative

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The Sustainable Start-up: building climate conscious principles into your business from day


For anyone starting (or scaling) a business in 2021, sustainability is likely on your radar, but how do you walk the walk from day one? In this session, we’ll be looking at how to embed a climate-conscious mentality to all aspects of your work, offering a series of tips to guide your decisions on everything from banking and web hosting, to products and packaging. Whether you’re a sole trader working from home, or a retailer with a shop front, we’ve got you covered - with room for a Q&A at the end if you have any particular burning questions.

Inspiring Entrepreneurs: High street heroes


High streets are the beating heart of our local communities. Having a presence on the high street gives businesses a unique opportunity to connect with their customers, and the responsibility to meet their needs as these change and evolve. What additional service could you offer to those who interact with your brand in person? What extra impact could you generate by sharing your spaces with neighbours and fellow makers?

We have brought together a panel of three loved and respected local businesses, our high street heroes. Their founders will share practical tips through their inspiring stories and tell us more about their individual journeys.

Mary Otumahana, award-winning musician and founder of The RecordShop; a grassroots independent organisation based in Wood Green, that focuses on making an impact with a multipurpose music space located on the high street. By providing access to a recording studio and music career training, Mary is leading a mission to educate, inform and inspire inner-city youths to connect to their community through music.Hellen Stirling-Baker, founder of children’s store, Small Stuff, has led her business from an experimental pop-up shop to a successful, eco-friendly bricks and clicks model at the heart of her high street in Crookes, Sheffield. A perfect example that being a small shop doesn’t mean you can’t have big values; Hellen is a local leader who champions ethical suppliers and supports other retailers, often sharing her shop for community-building events. Hellen is the deserved winner of this year’s High Street Hero for the Small Awards 2022.Carolynn Bain, founder of Afori Books, the first Black-owned bookshop in Brighton. Carolynn almost did the opposite of most during the pandemic; inspired to stock only Black authors in response to the rise of the Black Lives Matter movement, she started her business as an online shop. Demand was so high however, that Afrori Books was approached to open a physical bookshop in Lighthouse, a local Arts-based charity, with fit-out costs successfully crowdfunded.

We are running this event with the British Independent Retailers Association (BIRA) who are also champions of high street businesses and are here to help, all year round.

Lunch and learn – swap skills for starting-up


Do you ever find it hard to ask for help? What if you could swap something you were good at in exchange for support in the subject you need it in most.

Just like swapping pre-loved clothes and goods, come along to swap and share your experiences and expertise. Set up in the early weeks of the initial lockdown last year, local entrepreneurs and friends, Rachel Hayward and Lee Marples, formed a not-for-profit to revive the fun and informality from the seventies show, The Multi-Coloured Swap Shop. The idea is simple – register online and get to meet other people looking to progress and learn in a peer-to-peer community.

From its beginnings in Derby, then to Nottingham and Leicester, the digital marketplace is now UK-wide and sees hundreds of new swaps posted monthly.

You might be looking for someone to help set up a new Instagram account for you and can offer up a monthly cake selection box from your baking business in return? Or even swap copy-writing for accounting?

Join us for this special, interactive session over lunchtime where we invite you to listen in and consider how to work with, and help, one another.

We’re looking to seal some deals and build up your support network.

How to align passion, purpose and profit when starting a business

London libraries are transforming the way ideas grow into successful businesses. By partnering with ten London boroughs, we are developing a community of new and existing business owners, which is free to join and open to everyone. Whether you are just setting out, need advice on protecting your intellectual property, or simply have a brilliant idea you want to discuss, we're here to guide you. Since April 2020, we have offered all of our Start-ups in London Libraries' services online, including our core workshops and virtual one-to-ones with our borough Business Champions, many of whom will be hosting sessions during Start-up Day. To find out more about Start-ups in London Libraries and how to join our thriving business community, visit bl.uk/SiLL.

During this session, we will explore ways to identify and develop the basic skills needed to start a successful business, including passion, leadership skills, understanding your competitors, and much more. The aim of exploring these fundamentals is to give your business a firm foundation to develop, grow and thrive.

During the workshop we will discuss:
How to identify your passionHow to discover what’s purposeful and meaningful to you personallyHow to draw attention to your values, principles and mission in lifeHow to explore the real reason why you want to start a businessHow to discover what it takes to make it happenAnd finally, how to show up authentically, unapologetically and on purpose.

British Library's Introduction to intellectual property

Join BIPC London’s intellectual property information expert, Jeremy O’Hare, for this introduction to intellectual property.

An understanding of intellectual property and its protection is vital for anyone with an idea, whether it’s an invention, a brand name or a song. This online webinar will introduce the four areas of intellectual property and help you understand which may apply to you and your business.

These four main areas are:
PatentsTrade MarksRegistered designsCopyright

Michael Cashman

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